{"id":4486,"date":"2022-01-05T12:26:17","date_gmt":"2022-01-05T15:26:17","guid":{"rendered":"https:\/\/academy.raphaeloliver.com\/?post_type=docs&#038;p=4486"},"modified":"2022-01-05T12:26:19","modified_gmt":"2022-01-05T15:26:19","password":"","slug":"como-enviar-perguntas-sobre-as-aulas","status":"publish","type":"docs","link":"https:\/\/academy.raphaeloliver.com\/fr\/docs\/como-enviar-perguntas-sobre-as-aulas\/","title":{"rendered":"Comment envoyer des questions sur les cours ?"},"content":{"rendered":"<ol class=\"wp-block-list\"><li>Naviguer vers l'option SOUTENIR dans le menu sup\u00e9rieur de la plateforme<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.15.06-1024x1024.png\" alt=\"\" class=\"wp-image-4491\" srcset=\"https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.15.06-1024x1024.png 1024w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.15.06-300x300.png 300w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.15.06-150x150.png 150w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.15.06-768x767.png 768w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.15.06-1536x1534.png 1536w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.15.06-12x12.png 12w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.15.06-80x80.png 80w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.15.06-624x623.png 624w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.15.06-600x599.png 600w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.15.06-100x100.png 100w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.15.06.png 1580w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">2. Cliquez sur \u201cNouveau ticket\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><img decoding=\"async\" width=\"1024\" height=\"891\" src=\"https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.10.55-1-1024x891.png\" alt=\"\" class=\"wp-image-4489\" srcset=\"https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.10.55-1-1024x891.png 1024w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.10.55-1-300x261.png 300w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.10.55-1-768x668.png 768w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.10.55-1-1536x1336.png 1536w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.10.55-1-2048x1781.png 2048w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.10.55-1-14x12.png 14w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.10.55-1-80x70.png 80w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.10.55-1-624x543.png 624w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.10.55-1-600x522.png 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3. Compl\u00e9tez les informations demand\u00e9es, telles que <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Votre nom, votre adresse e-mail, l'objet du ticket, tapez votre question dans le champ message et s\u00e9lectionnez la cat\u00e9gorie la plus appropri\u00e9e pour le ticket et enfin cliquez sur <strong>ENVOYER<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><img decoding=\"async\" width=\"1024\" height=\"928\" src=\"https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.18.55-1024x928.png\" alt=\"\" class=\"wp-image-4494\" srcset=\"https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.18.55-1024x928.png 1024w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.18.55-300x272.png 300w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.18.55-768x696.png 768w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.18.55-1536x1392.png 1536w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.18.55-2048x1856.png 2048w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.18.55-13x12.png 13w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.18.55-80x73.png 80w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.18.55-624x566.png 624w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.18.55-600x544.png 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">4. Vous recevrez une confirmation d'envoi \u00e0 l'\u00e9cran et par courrier \u00e9lectronique. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"894\" src=\"https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.19.13-1024x894.png\" alt=\"\" class=\"wp-image-4495\" srcset=\"https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.19.13-1024x894.png 1024w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.19.13-300x262.png 300w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.19.13-768x671.png 768w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.19.13-1536x1341.png 1536w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.19.13-2048x1788.png 2048w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.19.13-14x12.png 14w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.19.13-80x70.png 80w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.19.13-624x545.png 624w, https:\/\/academy.raphaeloliver.com\/wp-content\/uploads\/2022\/01\/Captura-de-Tela-2022-01-05-a\u0300s-12.19.13-600x524.png 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption>Attendez une r\u00e9ponse de notre \u00e9quipe d'assistance. D\u00e8s que votre ticket aura re\u00e7u une r\u00e9ponse, vous en serez \u00e9galement inform\u00e9 par e-mail.<\/figcaption><\/figure>","protected":false},"excerpt":{"rendered":"<p>Navegue at\u00e9 a op\u00e7\u00e3o SUPORTE no menu superior da plataforma 2. Clique em &#8220;Novo Ticket&#8221; 3. Preencha com os dados solicitados como: Seu nome, seu&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":"","_members_access_role":[],"_members_access_error":""},"doc_category":[195],"doc_tag":[194],"class_list":["post-4486","docs","type-docs","status-publish","hentry","doc_category-duvidas-aulas","doc_tag-duvidas-sobre-as-aulas"],"year_month":"2026-09","word_count":88,"total_views":"28","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Raphael Oliver<span class=\"bp-verified-badge\"><\/span>","author_nicename":"raphaeloliverofficial","author_url":"https:\/\/academy.raphaeloliver.com\/fr\/author\/raphaeloliverofficial\/"},"doc_category_info":[{"term_name":"D\u00favidas sobre as aulas","term_url":"https:\/\/academy.raphaeloliver.com\/fr\/docs-category\/duvidas-aulas\/"}],"doc_tag_info":[{"term_name":"D\u00favidas sobre as aulas","term_url":"https:\/\/academy.raphaeloliver.com\/fr\/docs-tag\/duvidas-sobre-as-aulas\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Como enviar perguntas sobre as aulas? - Raphael Oliver Academy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/academy.raphaeloliver.com\/fr\/docs\/como-enviar-perguntas-sobre-as-aulas\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como enviar perguntas sobre as aulas?\" \/>\n<meta property=\"og:description\" content=\"Navegue at\u00e9 a op\u00e7\u00e3o SUPORTE no menu superior da plataforma 2. 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